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Hotel Museo Casa Santo Domingo - Antigua

3A Calle Oriente No 28 A, Antigua, Guatemala, 03001  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Museo Casa Santo Domingo - Antigua

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Editorial review:

This converted monastery is hundreds of years old and has lavish, one-of-a-kind rooms with antiques in them. There are candles floating in water throughout the hotel and the service is the best. The food is delicious and also received praise.

Overview

Situated in the center of Antigua, the elegant Hotel Museo Casa Santo Domingo offers non-smoking rooms. Operating in Antigua since 1989, this hotel features innovative architecture and modern comforts.

Hotel Museo Casa Santo Domingo lies 24 km away from La Merced. The property is set a 10-minute stroll from Antigua center.

The hotel is set next to a church, a cathedral and a museum.

Hotel Museo Casa Santo Domingo can be reached in a 30-minute drive from La Aurora airport.

Rooms

Guests at Hotel Museo Casa Santo Domingo are accommodated in rooms with a minibar, satellite TV, climate control, a private balcony and ironing facilities. Some rooms at Hotel Museo Casa Santo Domingo have a view over the garden. Hotel Museo Casa Santo Domingo offers bathrooms fitted with a shower, a spa bathtub and a make-up mirror.

Eat & Drink

Start your day with a complimentary breakfast served at the terrace. The restaurant entices with dishes of fusion cuisine. Poolside bar is available on site. A variety of dishes are served in Cafe Sky and Kloster, which are 5 minutes’ walk away.

Services

Car rental services are also provided.

Relax

On-site recreational facilities include steam baths, facials and massage.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   128.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Brailled lifts
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Vending machines
  • Multilingual staff

Sports & Fitness

  • Fitness centre

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Free American breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE
Extra bed USD 40
Children above
12 years or adults
Extra bed USD 40
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Hotel Museo Casa Santo Domingo - Antigua Antigua location
Show big map »

Hotel Address:

3A Calle Oriente No 28 A, Antigua, Guatemala, 03001

Get directions
Airports
Restaurants
  • Cafe Sky (cuisine: International)
    500 ft
  • Hotel Casa Santo Domingo (cuisine: Guatemalan)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    128

Hotel Awards

GuatemalanHOTEL AWARDSHighly RecommendedAntiguaHotel Museo Casa Santo Domingo

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Guatemala

Use Badge

Rooms and availability

Hotel Museo Casa Santo Domingo photos Room
Standard Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Fireplace
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe
  • Bathroom:Bathroom
  • Bath or shower
  • Towels
  • Toilet
  • Media:Flat-screen TV
Room Description:

This elegant room features stylish decor, 1 king-size or 2 double beds and pretty garden and pool views. It has a fireplace and comes with plasma cable TV, a safe, minibar and private bathroom. Wi-Fi is available for an extra cost.

Hotel Museo Casa Santo Domingo photos Exterior Hotel information
Double or Twin Room Spa Access
  • Room size:

    510 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Fireplace
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe
  • Bathroom:Bathroom
  • Bath or shower
  • Towels
  • Toilet
  • Media:Flat-screen TV
Room Description:

This room features stylish decor, 1 king-size or 2 double beds and pretty garden views and a direct acces to our Spa. It has a fireplace and comes with plasma cable TV, a safe, minibar and private bathroom. Wi-Fi is available for an extra cost. Note: This room is exclusively for adults.

Hotel Museo Casa Santo Domingo photos Exterior Hotel information
Suite Spa Access
  • Room size:

    510 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Fireplace
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe
  • Bathroom:Bathroom
  • Bath or shower
  • Towels
  • Toilet
  • Media:Flat-screen TV
Room Description:

This room features one king-size bed, terrace with spa bath, garden views and access to the SPA. It has flat-screen TV with cable channels, a minibar and a DVD player. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries. Note: This room is exclusively for adults.

Hotel Museo Casa Santo Domingo photos Exterior Hotel information
Superior Suite
  • Room size:

    510 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Fireplace
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe
  • Bathroom:Bathroom
  • Bath or shower
  • Towels
  • Toilet
  • Media:Flat-screen TV
Room Description:

This room features a terrace, a spa bath and direct access to the SPA. It has flat-screen TV with cable channels, a minibar. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries. Note: This room is exclusively for adults.

Hotel Museo Casa Santo Domingo photos Room
Standard Double Room
Garden view
  • Room size:

    380 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Fireplace
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe
  • Fan
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

This elegant room features stylish decor, 1 king-size or 2 double beds and pretty garden and pool views. It has a fireplace and comes with plasma cable TV, a safe, minibar and private bathroom. Wi-Fi is available for an extra cost.

Hotel Museo Casa Santo Domingo photos Room
Deluxe Double Room
Garden view
  • Room size:

    510 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Fireplace
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Wardrobe
  • Fan
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

This more spacious room has a lounge area with sofa bed. It features stylish decor, 2 double beds and pretty garden views. It has a fireplace and comes with plasma cable TV, a safe, minibar and private bathroom. Wi-Fi is available for an extra cost.

Hotel Museo Casa Santo Domingo photos Room
Junior Suite
Garden view
  • Room size:

    725 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Fireplace
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

This spacious and elegant suite has a separate lounge area with sofa bed and dining table. It features stylish decor, 2 double beds and pretty garden views. It has a fireplace and comes with plasma cable TV, a safe, minibar and private bathroom. Wi-Fi is available for an extra cost. Please note that the price is based on 2 adults, plus 2 children, or in 2 adults plus a additional guest. This additional guest will have to pay USD 44.80 per night.

Hotel Museo Casa Santo Domingo photos Exterior Hotel information
King Room Spa Bath
Garden view
  • Room size:

    510 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Fireplace
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

This room features one king-size bed and a terrace with spa bath and garden views. It has flat-screen TV with cable channels, a minibar and a seating area with fireplace. The bathroom offers shower and free toiletries.

Hotel Museo Casa Santo Domingo photos Exterior Hotel information
Deluxe Suite Spa Bath
Garden view
  • Room size:

    1080 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Fireplace
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • DVD player
  • Radio
Room Description:

This room features one king-size bed or two full size beds and a terrace with spa bath and garden views. It has flat-screen TV with cable channels, a minibar and a DVD player. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries.

Hotel Museo Casa Santo Domingo photos Room
Luxury Suite Sauna Spa Bath
Garden view
  • Room size:

    1080 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Sauna
    • Jacuzzi
    • Fireplace
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Radio
Room Description:

This room features a terrace with garden views, a spa bath and sauna. It has flat-screen TV with cable channels, a minibar and a DVD player. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries.

Hotel Museo Casa Santo Domingo photos Room
Executive King Room
Garden view
  • Room size:

    510 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Fireplace
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

This double level room (with stairs) features one king-size bed, a minibar and a living room with a seating area with fireplace. It has flat-screen TV with cable channels. The room offers a view to our archaeological area. The bathroom has bath or shower and free toiletries.

Hotel Museo Casa Santo Domingo Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Casa de los Gigantes1600 ft
    7 Calle Oriente #18
  • Cathedral de Santiago1700 ft
    Calle Oriente 5
  • Ayuntamiento1900 ft
    Calle Poniente 4
  • The Plaza Central Park2000 ft
    Plaza Mayor City Center
  • Church of San Francisco1900 ft
    Calle Oriente and 1 Av. Sur 7

Near the hotel

  • Casa Santo Domingo Museums400 ft
    3a Calle Oriente 28
  • Convento de las Capuchinas1100 ft
    Av Norte at 2 Calle Oriente 2
  • Casa del Jade1500 ft
    4 Calle Oriente # 10 Edificio El Jaulon
  • ChocoMuseo1300 ft
    4a Calle Oriente # 14
  • Casa Popenoe1300 ft
    6ta. Calle Oriente, No. 16 La Antigua Guatemala
  • Convento Santa Clara 1600 ft
    Av. Sur at 6 Calle Oriente 2

Restaurants nearby

  • Cafe Sky500 ft

    Address: 1A Avenida Sur #15
    Phone: 7832 7300

    72% likes this, based on 153 reviews
    Cuisine: International
    Price Range: USD 3 - USD 15

  • Kloster400 ft

    68% likes this, based on 21 reviews
    Cuisine: German

  • Las Conchas500 ft

    Address: 5a Avenida Sur No. 1
    Phone: 55501955

    76% likes this, based on 34 reviews

  • Hotel Casa Santo Domingo400 ft

    Address: 3a Calle Oriente No 28 A

    89% likes this, based on 23 reviews
    Cuisine: Guatemalan

  • Angie Angie500 ft

    Address: 1 Av Sur 11A

    71% likes this, based on 18 reviews
    Cuisine: Italian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    128

Hotel Awards

GuatemalanHOTEL AWARDSHighly RecommendedAntiguaHotel Museo Casa Santo Domingo

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Guatemala

Use Badge

Cities nearby

Hotel Museo Casa Santo Domingo Reviews

Guest reviews are submitted by our customers after their stay at Hotel Museo Casa Santo Domingo

8.8
SuperbBased on119 reviews

Rating by category:

Service
8.0

Guest reviews

  • Single
    9.6

    very different, has personality, im not religious at ALL but i can appreciate this place.

  • Group of friends
    7.0

    Rather than what I like, I would like to point out what I disliked. To begin, with a 5 star hotel that charges for internet service and that does not offer the service for free for all guests at least in the common areas, it is way bellow the 5-star standard. Food in the hotel restaurants was acceptable at best; the menu offered in the pool area was poor and ridiculous. The pool bar was poorly staffed and with had an extremely minimal selection of beverages to offer.

    Light fixtures had burned bulbs that were never replaced during the 5 days we stayed there. The room cleaning service was inconsistent. Almost every day we had to call and ask for something the crew forgot to replace or simply didn't do. We will never recommend this hotel to any or our friends who travel the world, and whoever was or were responsible for giving the hotel a 5 star rating, I would encourage visiting real 5 star hotels, and downgrade the Santo Domingo to 4 stars at best,

  • Older travelers
    7.0

    It gives a true sense of Colonial times. Beautiful gardens.

    Given the price I had expected the WiFi to be included in the price, I was disappointed to see it cost $5 per hour, seems very high. Other spots around town included it free.

  • Family with children
    9.6

    Beautiful restored hotel with unique big rooms, Spa and swimming pool in an old convent in Antigua. The whole place is a museum and worth visiting it. Good restaurant inside and another one up the hill "El Tenedor" which nice view towards the volcanos.

  • 10.0

    The staff very professional and friendly

    Lost passport in the room and was not notify. My charge doesn't seem to be accurate and has been bill twice.

  • 10.0

    The staff went above and beyond to meet all the requests I had for the room - I was overjoyed. Much MUCH more than just a hotel - it is a place of history and wonder. Special thank you to Iris and Rodrigo for the great service! My only regret is that we didn't get to spend more time there.

  • 2.4

    Bad really bad experience because of a "policy" that they couldn't show to me in the contract. Does they have policies that can impose to the guests in a discrimination manner? This is inappropriate. At the moment of check in they asked me for an additional $120 deposit. I said that I didnt have cash and they told me in an abusive way they "then Iwould have a problem". They couldnt show me the "policy" that required the guest withan electronic card made an additional deposit and they didnt want me do make a refund because they already charge this directly with my bank. They even had a discusion with my bank saying that they where wrong. Really bad attitude. Is it fear that an hotel retained $120 just brcause they wanted? If they have restrictions with any payment method they should say it at the moment of booking. I got really mad and they didnt care (receptionist, supervisor, manager) No solution at all propossed by the manager and at the time of check out I received an apology and a presentation card... If they knew that they made a mistake they could have a gesture to fix it before or an special detail or anything!. I wont stay at this hotel anymore and wouldn't recommend it to any of my friends, never.

  • 9.6

    The bed is amazing!

  • 10.0

    Faultless

    Having to leave

  • 9.2

    the reception received from all staff was wonderful, very helpful, the gentleman at the spa was very knowledgeable, friendly and helpful.

    I was a little disappointed ,when I had bought a bottle of wine at a tienda to enjoy a glass in my room and much to my surprise, they wanted to charge me a 20,00 corkage fee. yikes a little unreasonable Id say. the gentleman did open it for me and was kind enough to bring a clean wine glass and walk with me to my room.... now to me that's good customer service., so what could have left a bad taste in my mouth ( pun intended ) turned out to be a good experience of great customer service. Enjoy

  • 10.0

    The spa, breakfast

  • 10.0

    The comfort and quiet surroundings were perfect after a long work week.

  • 10.0

    The location is without compare! The staff were extremely friendly and helpful. The meals were delicious. My wife and I have traveled extensively and this is in our top 10.

  • 9.2

    It's an amazing hotel, full of nooks and crannies, with uncountable fountains and parrots in the gardens.

  • 6.2

    The hotel is gorgeous and the grounds make it a unique place to stay. The fireplaces in the room are fabulous and very cosy. The hot tubs after a day hiking volcano's were incredible!

    The staff are appalling. The cheque in process was a shambles - we were booked for 3 nights and they only had a record of 2 and they told us we were "lucky" they had rooms available! We were given twin beds even though we asked for a double. We asked for a wake up call for our volcano hike which never happened. The bar staff took 30 minutes to make 2 gin and tonics and then another 10 minutes to go and get the bill ready, and gave me attitude when I asked them where it was…some of the worst customer service I've ever experienced. Thank goodness it's a nice property!

How to reach hotel

hotel Hotel Museo Casa Santo Domingo - Antigua Antigua location
Show big map »

Hotel Address:

3A Calle Oriente No 28 A, Antigua, Guatemala, 03001

Get directions
Airports
Restaurants
  • Cafe Sky (cuisine: International)
    500 ft
  • Hotel Casa Santo Domingo (cuisine: Guatemalan)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    128

Hotel Awards

GuatemalanHOTEL AWARDSHighly RecommendedAntiguaHotel Museo Casa Santo Domingo

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Guatemala

Use Badge